Contact Us
Contact Us | Computers Direct
At Computers Direct, we’re more than just a computer hardware store — we’re your trusted tech partner. Whether you have a question about one of our products, need help with an order, or simply want to learn more about what we do, our team is always ready to assist. Your satisfaction is our priority, and we strive to provide prompt, helpful, and friendly service every step of the way.
How to Reach Us
The fastest and most reliable way to get in touch with our team is via email. Our customer support team is available 365 days a year, ready to respond to your questions, resolve issues, or offer guidance. We aim to reply within 24 to 48 hours, though we often respond sooner.
Customer Support Email:
📧 bailey@computersdirect.au
Whether it’s a product inquiry, a delivery question, or a return request, we’re just a message away. Please include your order number (if applicable) to help us serve you more efficiently.
Stay Connected
We love keeping our community up to date on the latest tech trends, new arrivals, special promotions, and exclusive offers. For news, tips, and a behind-the-scenes look at what we do, follow us on social media:
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Facebook: Computers Direct
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TikTok: @computers.direct
Our social media channels are also a great way to message us directly or interact with our community of fellow tech enthusiasts. We’d love to hear from you, and we welcome your feedback, suggestions, or even a quick hello!
Helpful Resources
Before reaching out, we encourage you to explore some of our helpful support pages:
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Visit our FAQ page for answers to common questions about shipping, warranties, and more.
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Check our Shipping Policy to see delivery options and timelines.
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Learn more on our Refund Policy page for details on returns and exchanges.
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Find out more about Computers Direct and what sets us apart.
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Browse our latest tech products while you’re here.
These resources are designed to save you time and provide clarity at your convenience.
Know Your Rights
At Computers Direct, we operate in full alignment with Australian Consumer Law. To better understand your rights as a customer, you can visit the ACCC Consumer Rights page.
Thank you for choosing Computers Direct. We’re committed to making your shopping experience smooth, informative, and hassle-free. Don’t hesitate to reach out — we’re here for you every step of the way.